Rental terms

Rental terms, in plain English

This page summarizes the rules you agree to when you rent from BEXT USA. The rental agreement you sign at handoff is the binding document; if anything here differs from it, the agreement governs.

Last updated: [date]

Who can rent

A reservation is in the name of the driver who signs the rental agreement and presents the card.

Minimum age
25. Drivers 21 to 24 may rent by adding the required additional coverage at checkout.
License
A valid driver’s license in the renter’s name, presented at handoff. [Confirm: international driving permit if the license is not in English.]
Payment
Credit or debit card only, in the renter’s name. Cash is not accepted for the rental or the deposit.

Security deposit

The deposit is a hold on your card, not a charge. It covers fuel, tolls, cleaning or damage not covered by insurance.

Amount
$500 per rental.
When
Placed at pickup on the card used for the booking.
Release
Released after the vehicle is returned and checked. [Confirm: number of business days until the hold drops off the card.]

Coverage & insurance

Choose one of three options at checkout. Your choice is recorded on the rental agreement.

Own policy
Decline our coverage and enter your insurance company and policy number. You are fully responsible for damage to or theft of the vehicle and for any third-party claims. Your personal policy or credit card may not fully cover this rental; check with your provider.
Renter’s Collision Protection, $35/day
$1,000 deductible. Pays collision damage to the rented vehicle up to $20,000.
Renter’s Collision Protection, $59/day
$500 deductible. Pays collision damage to the rented vehicle up to $35,000.
Conditions
Coverage applies as long as no authorized driver violates the rental contract. It is non-refundable once purchased, even if the vehicle is returned early. Any damage must be reported to the police and an incident report filed; the renter is responsible for doing so.

Fuel

Vehicles are handed over with a recorded fuel level.

Standard
Return the vehicle at the same fuel level you received it. A shortfall is charged from the deposit at the prevailing rate.
Prepaid tank
$99 for a full refill of up to 20 gallons, selected at checkout. Return the vehicle at any level.

Mileage

Mileage is included and scales with the length of the rental.

Included
600 miles on a 3-day rental. [Confirm the per-day allowance and the rate per additional mile.]

Cleaning

Return the vehicle reasonably clean and you pay nothing beyond the standard price.

Normal wear & tear
$40 basic cleaning, part of the standard price where applicable. [Confirm whether it is itemized on every rental.]
Excessive sand, dirt or mud
$65, charged from the deposit.

Smoking

The fleet is 100% smoke-free in every location.

Not allowed
Cigarettes, cigars, pipes, vaping and recreational drugs of any kind, in every vehicle.
Penalty
[Confirm the smoking cleaning charge.]

Cancellations & changes

Plans change; the policy is simple.

Until 7 days before pickup
Full refund.
7 days to the pickup day
One day’s rate is kept; the rest is refunded.
No-show or no-call
No refund.
Date changes
Free at any time, subject to availability of the same vehicle.

Damage & incidents

We photograph the vehicle together at pickup and at return.

At return
Any new damage is documented with photos and noted on the agreement.
Claims
Investigated and charged to the renter unless Renter’s Collision Protection was purchased, subject to its deductible and limit.
Accidents
Call the police, file a report and call us. Late returns caused by an incident are handled case by case.

Delivery & pickup fees

Delivery is how every BEXT rental starts; the fee depends on where.

Fort Lauderdale (FLL airport, hotels)
Included.
Miami (MIA airport, hotels)
$100 per rental.
Cruise ports
PortMiami follows the Miami fee; Port Everglades follows the Fort Lauderdale fee. [Confirm.]
Hotels and addresses
[Confirm delivery zones and any surcharge outside them.]

Taxes & fees

Every line is itemized in the checkout before you pay.

Sales tax & fees
12% of the rental subtotal.
Florida surcharge
$15 per rental.
Highway recovery fee
About $2.67 per day ($8.01 on a 3-day rental).

Privacy & communications

What we keep and how we use it.

Data collected
Name, phone, email, IP address and device identifier, plus how you use the site and our ads.
Shared with
The reservation system, payment processor, email and SMS providers, hosting, analytics and ad networks. We do not sell personal information.
SMS consent
By providing your number and ticking the consent box you agree to receive SMS from BEXT. Data rates may apply. Reply STOP to opt out.
Contact
contact@bextusa.com
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